Position title
CAMHS Triage Assessment Officer
Reports to

EWMH Triage and Assessment Co-Ordinator

Job Benefits

We offer a range of benefits to employees including:

  • 5 weeks holiday a year
  • Sick pay
  • Safeguarding training
  • Flexible working where role allows
About The Eikon Charity

The Eikon Charity is Surrey’s leading charity supporting children and young people to overcome difficulties, become resilient and develop into confident adults who contribute positively to their communities.

We are looking for people with passion and expertise to drive the charity forward and help us continue to be a leading provider of early intervention in Surrey.


Main purpose of Job
To triage referrals from CAMHS for young people needing level 2 services. Phoning parents/cares to assess the needs of the young person, then writing up clear and accurate forms to allocate them to the appropriate services. Ensuring our database is up to date in accordance with the CAMHS reporting data

Key Responsibilities
• Work in partnership with the CAMHS Mindsight partnership to determine provision most suitable to meet the needs of the young person
• Assess the needs of young people through telephone communication with parents/carers and refer them to programmes related to their areas of needs
• Where suitable, ensure that the young person is involved in the assessment and planning of their referral
• Complete appropriate Assessment reports/forms
• Keep up to date records on our data base
• Build positive relationships with young people and where necessary parents and carers

Key skills
• Excellent interpersonal skills; the ability to deal in a helpful, friendly, discreet and professional manner with parents/carers and young people from a range of different backgrounds on the telephone

• Have a passion for wanting to make change for young people across Surrey
• Excellent written communication skills evidence of ability to write reports clearly and accurately
• Proven experience with Microsoft Office, databases, IT based Programmes
• A structured, but flexible approach to working
• Excellent attention to detail and accuracy, with confidence in managing data and keeping accurate records
• Self-starter with experience in problem solving
• Proactive and able to work unsupervised to plan, organise and manage own workload but with judgement to establish and monitor priorities and seek guidance where required
• An interest in supporting young people and their families
• Work in partnership with professionals from the other Mindsight partnership organisations
• Build positive relationships with staff from SPA (Single Point of Access)
• Where necessary work with teams within Eikon to decide on the necessary referral routes for young people
• Help develop and evaluate the new CAMHS model
• To attend and participate in any professional training as may be identified
• Work within Eikon’s equal opportunities, health & safety and safeguarding policies at all times
• Work some evenings – in order to be able to contact young people and parents as part of the triage assessment.

Key skills, experience, and knowledge

We are looking for applicants that have a real passion to support young people who are full of enthusiasm, knowledgeable and have a welcoming approach and personality.

How to apply


Eikon is committed to safeguarding and prompting the welfare of young people and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process.
An offer of employment will be subject to an approved Enhanced DBS and Barring Disclosure.

If you are interested in applying for the role, please download the application form below, complete it and submit using the Apply Now button below.

If you have any questions, please contact

Closing date for applications: 28 September 2020

If you have not heard from us by 05 October 2020 you were not shortlisted for interview. We do not provide feedback on applications.

First interview date: week commencing 05  & 12 October 2020.
We are happy to provide feedback to unsuccessful candidates who attended an interview upon request.

Duration of employment
Job Location
Remote work possible
Working Hours
37.5 hours per week, Mon to Fri
FTE Salary
£ 22,000
Date posted
August 27, 2020
Valid through
September 28, 2020
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Position: CAMHS Triage Assessment Officer

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