Position title
Child/Young Person Emotional Wellbeing and Mental Health Discovery Officer
Reports to

AAT Discovery Coordinator

Job Benefits

We offer a range of benefits to employees including:

  • 5 weeks holiday a year
  • Sick pay
  • Safeguarding training
  • Pension scheme – run by Aviva
  • Flexible working where role allows
About The Eikon Charity

The Eikon Charity is one of Surrey’s leading charities supporting children and young people to overcome difficulties, become resilient and develop into confident adults who contribute positively to their communities.

We are looking for people with passion and expertise to drive the charity forward and help us continue to be a leading provider of early intervention in Surrey.

The Eikon Charity is committed to a policy of equality of opportunity and aims to provide a working environment which is free from unfair discrimination and will enable employees and volunteers to fulfil their personal potential.


Partnership approach

We support a child centered whole family approach – helping to embed the culture of understanding the needs of the whole family, not just the person requesting support and making sure the choice of interventions is given. Also trying to ensure that parents are communicated with regularly, clearly and that they navigate the system quickly and successfully.

Work with SWP (Surrey Wellbeing Partnership) partners involved with the delivery of the EWMH contract.

Ensuring CYPF find the best intervention for their situation, thus reducing the bouncing around the system and DNA’s (Did Not Attend) Third Sector partners collaborating in AAT.

Main purpose of Job

To work in partnership with clinicians in AAT (access and advice) to ensure the smooth transition of routine cases held on system one to partner agencies. Assessing cases and ensuring the needs of the children, young people and their family’s needs can be met by partners intervention.

Make discovery phone call to parents/cares and young people (if suitable) to assess the current needs of the children and young person, then writing up clear and accurate forms to allocate them to the appropriate services. Ensuring our database and NHS database is kept up to date.

Key Responsibilities

  • Assess routine cases held on the AAT database (system one), review the needs of CYP and refer them to programmes or partners related to their areas of need
  • Assess the needs of young people through telephone communication with parents/carers
  • Where suitable, ensure that the young person is involved in the assessment and planning of their referral
  • Attend daily multi agencies meetings with clinicians within AAT to discuss the needs of the referrals and agree the correct allocation
  • Ensure information related to the management and assessment of referrals is recorded accurately in line with The Eikon Charity policy
  • Build positive relationships with staff from AAT and represent SWP at AAT
  • Have a knowledge and understanding of the services SWP partners offer
  • Keep up to date records for the purpose of monthly reports
  • Build positive relationships with young people and where necessary parents and carers
  • To attend and participate in any professional training as may be identified
  • Work within Eikon’s equal opportunities, health & safety and safeguarding policies at all times
  • Ensure processes are in place to safeguard the transition of cases
  • Complete appropriate assessment reports for both Eikon, SWP and AAT
  • Discuss with AAT Discovery Coordinator when issues arise with Eikon cases
  • Have a understanding of emerging need within AAT and liaise with AAT Discovery Coordinator
  • Record on AAT database in line with the needs of the contract and GDPR
  • Ensure information related to the management and assessment of referrals is recorded accurately in line with The Eikon Charity policy
Key skills, experience, and knowledge

We are looking for applicants that have a real passion to support young people who are full of enthusiasm, knowledgeable and have a welcoming approach and personality.

How to apply


Eikon is committed to safeguarding and promoting the welfare of young people and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process.

An offer of employment will be subject to an approved Enhanced DBS and Barring Disclosure.

As part of our Safer Recruitment Policy, we do not accept CVs.

If you are interested in applying for the role, please download the application form below, complete it and submit using the Apply Now button below. If you have any questions, please contact

We are scheduling interviews as the applications come in. Please apply as soon as possible.

We do not provide feedback on applications.

We are happy to provide feedback to unsuccessful candidates who attended an interview upon request.


Duration of employment
1 Permanent & 1 fixed term (1 year) role
Job Location
Eikon Offices, New Haw
Working Hours
37.5 hours per week, with a need to be flexible to meet the needs of the service. Evening and weekend working may be required.
FTE Salary
£23,000 to £25,000 FTE negotiable on experience
Date posted
October 19, 2021
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Position: Child/Young Person Emotional Wellbeing and Mental Health Discovery Officer

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