Position title
Emotional Wellbeing Mental Health Communities Manager
Reports to

Wellbeing in the Communities Lead

Job Benefits

We offer a range of benefits to employees including:

  • 5 weeks holiday a year plus Bank Holidays
  • Sick pay
  • Safeguarding training
  • Pension scheme – run by Aviva
  • Flexible working where role allows
About The Eikon Charity

The Eikon Charity is one of Surrey’s leading charities supporting children and young people to overcome difficulties, become resilient and develop into confident adults who contribute positively to their communities.

We are looking for people with passion and expertise to drive the charity forward and help us continue to be a leading provider of early intervention in Surrey.



Main purpose of Job

To manage Eikon’s EWMH contracted services team.  The team predominantly delivers services for Children Young People (CYP) and their families in the community: in groups and one to one via targeted group work and outdoor sessions relevant to the community area of contract coverage for Surrey.  The team will be approximately 8 direct reports, made up of Children’s Wellbeing Practitioners (CWP), Emotional Wellbeing Practitioners (EWP) and Single Point of Assess (SPA) assessment officers.

Responsible for the service provision, demonstrating impact, reporting volumes as well as supporting the team with safeguarding and non-clinical supervision.  Working closely other Managers to ensure the optimum level of quality assured and safe service operations are delivered to CYP and their families.

As this is an emerging service, innovation will be key in developing this service to ensure the highest of standards and care are obtained for CYP and employees.


  • Manage Eikon’s EWMH in the Community Delivery Team, consisting of EWPs, CWPs, SPA Assessment Officers
  • Manage the teams service innovation across the community, both for one to ones and group work
  • Collaborate closely with Wellbeing in Community Lead to ensure parity with  Eikon’s other community plans and development
  • Manage service operations for the Community Delivery Team
  • Collaborate closely with the Impact and Quality Manager to demonstrate both service quality assurance as well as Impact
  • Responsible for managing and overseeing the case load lists, ensuring CYP are seen by an appropriate member of the team, in a suitable venue, within agreed timescales
  • Working with other organisations and SCC, to identify and negotiate suitable venues for the team to work directly with CYP, and their families
  • Responsible for setting and implementing of plans and objectives for the Delivery Team
  • Propose and agree innovation plans to deliver Eikon’s Community EWMH work
  • Where suitable, ensure that CYP are involved in the assessment and planning of their referral
  • Work within Eikon’s equal opportunities, health & safety and safeguarding policies at all times
  • To deliver high quality service interventions for young people and their families
  • Identify emerging needs within the community  and with the teams input plan services to meet those needs
  • Attend all relevant management and contract meetings
  • To provide line management, support, and direction of staff within the team in line with best practices and all relevant Eikon policies and guidelines
  • To organise weekly case work review meetings to coordinate interventions for children and young people referred to the service
  • To ensure appropriate external clinical supervision is provided for the team
  • To undertake annual appraisal and staff development activities where necessary
  • Work in collaboration with the DSL to ensure all staff are competent to manage safeguarding issues
  • Lead on supporting staff with all safeguarding issues and liaise with the DSL where appropriate
  • To ensure case management is undertaken to a high quality (including ensuring systematic case note review processes are followed)
  • To ensure the team maintain all records in accordance with Eikon policy, regulations and statutory requirements
  • To systematically monitor the quality and effectiveness of frontline services
  • To keep up to date with good practice, legislation and policies that have an impact on the service delivery at Eikon
  • Manage budget and other resources effectively, within delegated authority
  • Liaise and coordinate with Wellbeing in the Community Lead to share resources efficiently, ensuring correct levels of staffing through planning and recruitment
  • Develop and maintain relationships within the Surrey Wellbeing Partnership, SABP and across the Community
  • Have knowledge of local services and liaise with and refer to other mental health care providers and appropriate specialist services within the local area

This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

The Eikon Charity is committed to a policy of equality of opportunity and aims to provide a working environment which is free from unfair discrimination and will enable employees and volunteers to fulfil their personal potential.

Key skills, experience, and knowledge

We are looking for applicants that have a real passion to support young people who are full of enthusiasm, knowledgeable and have a welcoming approach and personality.

How to apply


Eikon is committed to safeguarding and prompting the welfare of young people and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process.
An offer of employment will be subject to an approved Enhanced DBS and Barring Disclosure.

If you are interested in applying for the role, please download the application form below, complete it and submit using the Apply Now button below.

As part of our Safer Recruitment Policy, we do not accept CVs.

We are scheduling interviews as the applications come in. Please apply as soon as possible.
We do not provide feedback on applications.
We are happy to provide feedback to unsuccessful candidates who attended an interview upon request.
If you have any questions, please contact


Duration of employment
Job Location
Pre-dominantly based at the Eikon Offices, New Haw, Will require travel to a variety of community locations across one or more geographical areas in Surrey.
Working Hours
37.5 hours per week, with a need to be flexible to meet the needs of the service
FTE Salary
£30,000 to £35,000 negotiable on experience
Date posted
April 14, 2021
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Position: Emotional Wellbeing Mental Health Communities Manager

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