Position title
Head of Service Delivery
Reports to

Chief Executive Officer

Job Benefits

We offer a range of benefits to employees including:

  • 5 weeks holiday a year
  • Sick pay
  • Safeguarding training
  • Pension scheme – run by Aviva
About The Eikon Charity

Eikon is a national award-winning Surrey based charity providing support to some of the county’s most vulnerable young people and their families. The organisation founded 25 years ago, has grown significantly in recent years and has a proud record of transforming the lives of young people.

This is a great opportunity to take on a leading role in a dynamic and professional team, and is pivotal to our plans to help more children and young people who need our support to tackle significant challenges in their lives.


As part of a senior team committed to continuous improvement, your key responsibilities will include:

• Ensure that voices of children and young people are heard across the organisation and impact decision making at every level
• Providing leadership, giving expert advice, support, and guidance, with a results and solution focused approach
• Inspire and develop the team to deliver safe, high quality, transformational services
• Lead in developing Eikon’s Research & Insight Strategy to maximise the impact of Eikon’s services and drive innovation and growth
• Represent and champion Eikon’s services to key stakeholders and external audiences

You will have:

• Proven experience and achievement in senior management positions, preferably in the charity sector
• Extensive experience of working within a youth services, education, social care or equivalent setting, in particular leading service delivery for young people
• Highly developed presentation, communication, and interpersonal skills to inspire, influence and empower people
• Strong evidence of strategic thinking, effective planning and decision making, delivering plans to budget and on time, measuring and evaluating service performance, and managing people to achieve objectives and improve services

How to apply


Eikon is committed to safeguarding and prompting the welfare of young people and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process.
An offer of employment will be subject to an approved Enhanced DBS and Barring Disclosure.

If you are interested in applying for the role, please download the full job description and application form below, complete it and submit using the Apply Now button below.

If you have any questions, please contact

First interview date: Interviews as and when suitable candidates apply.

Duration of employment
Job Location
Eikon Offices, New Haw and home based
Working Hours
22.5 to 30 hours per week, to be discussed with successful candidate
FTE Salary
£30,000 to £40,000 negotiable dependent on relevant experience and hours per week worked (£50,000 FTE)
Date posted
November 13, 2020
Valid through
January 4, 2021
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Position: Head of Service Delivery

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