The Eikon Charity

Privacy and cookies

This privacy policy sets out how Eikon uses and protects your information when you use this website.

We are committed to ensuring that your privacy is protected. If you give us any information about yourself when using the Eikon website, you can be assured that it will only be used in accordance with this privacy policy.

If our policy changes, we will update this page. You should check this page from time to time to ensure that you are happy with any changes.

How We Use Cookies

A cookie is a small file which asks permission to be saved on your computer. Cookies cannot be used to identify you as a person – only to recognise your computer using your IP address. They do not give us access to your computer.

You do not have to agree to receiving cookies when you browse this website. If you do agree, the Eikon website will use cookies to:

  • Find out how people use the website, using Google Analytics. These cookies are used to track anonymous usage statistics and do not collect any personal information that can be used to identify you. We do not allow Google to use or share our analytics data. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. Eikon uses this anonymous information to improve the website, make it more user-friendly and see how effective our campaigns are.
  • Allow you to share our pages with your friends on social media sites including Facebook, Twitter and LinkedIn, using social media sharing buttons.
  • Allow you to interact with other third-party plugins that provide some of the functionality allowing you to interact with the website. These may change from time to time.

If you want to learn about cookies and your privacy you can find information here – www.aboutcookies.org

To change your cookie preferences, please check or uncheck the box below and then click save.

Giving Us Your Contact Details

On certain pages of this website, you can choose to give Eikon some of your contact details and grant us permission to contact you by email, phone, text message or post.

We will only hold these details for as long as we need them and for the purposes you’ve given us permission for – for instance, to send you our newsletter, or to contact you about a donation you’ve made.

If you would like to remove any of these permissions or remove some data (e.g. your phone number) from our records, you can do this at any time. Please get in touch: or 01932 359877.

If you would like to see the personal data that Eikon holds about you, you can make a formal request to us in writing. We promise to show you your data within one calendar month.


Joining Our Email Lists

You can choose to sign up to one of our email lists if you would like to receive one of our regular newsletters and/or information about fundraising for or giving to Eikon. 

You can unsubscribe from these lists at any time by clicking the “unsubscribe” button at the bottom of the email, or by contacting us directly.

We use an email automation platform called Mailchimp to manage our email lists and send out our emails. By signing up for our email updates, you acknowledge that the information you provide – such as your name and email address – will be transferred to Mailchimp for processing in accordance with their Privacy Policy and Terms.


Donating On This Website

Eikon is registered with the Fundraising Regulator and we abide by our own Fundraising Promise to our supporters.

When you make a one-off donation to Eikon through this website, your credit / debit card details are processed by Stripe. Your data is encrypted when it is transferred to Stripe. Eikon does not receive or hold your credit / debit card details on our systems. Please read Stripe’s privacy policy to learn about how they use your data and process your transaction.

When you set up a regular donation to Eikon, your details are processed by GoCardless. Again, your data is encrypted when it is transferred, and Eikon does not receive or hold your card or bank details on our systems. Please read GoCardless’s privacy policy to learn about how they use your data and process your transaction.

If you choose to Gift Aid your donation, we are legally required by HMRC to store your full name and address for at least six years after your donation (or as long as your donations are ongoing). Your address details will be securely stored and we will not use them for any other purpose without your permission.

If you donate to Eikon, we may need to correspond with you (by email or post) about your donation specifically, but we will not add you to any mailing list unless you choose to opt in.


Learning More About You

Sometimes we carry out research to find out a little more about some of our supporters and contacts. This is so that we can better understand how to relate to you as an Eikon supporter.

We only look at information that is already in the public domain, but if you don’t want us to do any research about you, please let us know by contacting or 01932 347 434.


How We Keep Your Data Safe

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We only store data on secure, password-protected databases, and in secure, password-protected online software services such as Mailchimp. Only trained, authorised Eikon personnel can access these.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you think we are storing any out-of-date or incorrect information about you, please contact us and we will correct this promptly.


Links To Other Websites

Our website may contain links to other relevant websites. Please note that Eikon does not have any control over your privacy when you are visiting these other websites.

No child should have to deal with trauma alone. Make a donation today so we can be there for them.