
Where to find support for young people
If you are experiencing emotional or mental health problems there is help for you.
If you feel like you need help or want to speak to someone about what you’re going through, you may be comfortable or able to speak to your parent or carer. You can also speak to your teacher at school or college, or your GP to find out what help and support is available.
There are also services you can speak to anonymously:
- Childline – a free, private and confidential service where you can talk about anything. Whatever your worry, whenever you need help, they are there for you online, on the phone, anytime. 0800 1111
- Kooth– offers 24/7 access to self-help materials and daily online counselling available
- The Samaritans – they offer a free, safe place for you to talk anytime you like, in your own way – about whatever’s getting to you. Call 116123
If you need help now
Here are some other options available if you need immediate emotional support and advice in Surrey:
If you are seeking support for a mental health crisis, please call Surrey’s Mindworks free 24/7 mental health crisis line on 0800 915 4644 where a professional can provide advice, support and signposting to a range of community services.
If you are a Parent or Carer struggling with behaviours or difficulties which could be related to a neurodevelopmental need such as Autism or ADHD please consider using the “Out of Hours Advice line”, open from 5pm to 11pm, seven days a week. Please call 0300 222 5755.
CYP Havens are safe spaces where young people aged 10–18 can talk about worries and mental health in a confidential, friendly and supportive environment. For a virtual service, please call 01483 519436. Lines are open Monday–Friday, 3.30pm – 7pm and Sunday 1pm – 4pm. Please refer to the Mindworks Surrey website for updated information as to which of our centres are currently operating a face-to-face service.
- Crisis Mental Health Helpline – The Mental Health Crisis Helpline is open 365 days a year, 24 hours a day and can be contacted on 0800 915 4644
- Papyrus – Provides confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person. Phone 08000 684141, text 07786 209697 or visit papyrus-uk.org