Our office is now closed for the Christmas and New Year period and will reopen at 8.30am on Friday 2nd January 2025.
If you require urgent mental health support or have a safeguarding concern about a child or young person during this period, please see the information below:
For free mental health crisis support, open 24 hours per day, please call 0800 915 4644. A professional can provide advice, support and signposting to a range of community services. The crisis line can be used by those who are already receiving mental health services, and by those who are not.
If you are a Parent or Carer struggling with behaviours or difficulties which could be related to a neurodevelopmental need such as Autism or ADHD please consider using the “Out of Hours Advice line”, open from 5pm to 11pm, seven days a week. Please call 0300 222 5755.
Further information can be found on the Mindworks Surrey website I need help now, I’m in crisis :: Mindworks Surrey
Home – Kooth is an online service for young people aged 10-18 in Surrey that provides free and confidential counselling services via webchat provided by qualified counsellors.
If you have a safeguarding concern about a child or young person please contact Surrey Children’s Services Single Point of Access (C-SPA) on 0300 470 9100 or visit their website Report a concern about a child or young person – Report a concern about a child or young person – Surrey County Council
Early Help Hub aims to providing support as soon as a problem emerges, at any point in a child’s life, from the foundation years through to the teenage years. For this service, please call 0300 200 1004.
The majority of families will be able to access universal services and are encouraged to make use of the Family Information Service: Family Information Service – Surrey County Council to identify services in the community that may be able to support them and the needs of their children.