We provide free confidential counselling and emotional support to young people who may need help in coping with difficult personal, family and emotional problems. These services can currently only be accessed through the Mindsight Surrey CAMHS service. A referral must be made by any health, education and social care practitioners, for example GPs and teachers. Once a referral has been made it will be assessed and the referral service will find the right help.
At Eikon we have a range of qualified counsellors, Emotional Wellbeing Practitioners (EWPs) and Children’s Wellbeing Practitioners (CWPs) delivering sessions in venues across Surrey. We will make sure that all young people accessing our service will see the right person based on their individual needs.
Our practitioners use a range of focused, evidence-based interventions that will suit the young person and the issues and worries they have. This will range from low-intensity support and guided self-help, to face-to-face or online counselling.
Every single practitioner is friendly and will do everything possible to make sure that you are happy seeing us. They all go through a process of interview, DBS checks and training before they start supporting any young person and are supported themselves by experienced supervisors.
If you are offered an appointment with our team we will talk to you about the best time and place to meet, this may be virtually or face to face. At your first appointment you will meet someone from our team who will talk to you to find out about your worries and what has been difficult for you. The first appointment usually takes about an hour.
As well as providing a counselling support service to young people, Eikon manages the contract for counselling services delivered in local communities through our partners Learning Space, Relate West Surrey, Step by Step, YMCA East Surrey, East to West, The Matrix Trust and Leatherhead Youth Project. These are delivered as part of Mindsight Surrey CAMHS services. As part of the referral process you may be contacted by Eikon who may suggest you see someone from one of our partner organisations.
We are working hard across the organisation to keep young people, staff, volunteers, visitors and facilities users as safe as possible. We are following all current government guidelines. We will continue to adapt our plans and deploy extra measures as additional public health guidance is received.
We are engaging with local and regional bodies and with partners to inform them of our organisational situation and ensure that everything we do complies with current advice and regulation.
There may well be further need to adjust some of our services as the situation develops. This will only be done after carefully considering the needs of everyone affected.
As an organisation we are committed to providing you the information you need to be able to make informed choices and where necessary changes to your usual activities in our building and services.
We have completed Covid-19 specific risk assessments and put in place appropriate actions to manage the risks identified. This is an ongoing priority for us and these risks assessments will be reviewed regularly to ensure that we are complying with government guidance to minimise transmission risk.