Schools Youth Support Practitioners (Two positions available)

The primary purpose of this role is to deliver activities to young people within the school that contribute towards the development of happy, thriving and resilient young adults. The role will promote their positive school experience and contributions to society.

This role is to provide sustained support to vulnerable young people within the school, helping them to overcome issues, before they become potentially serious problems.


  • Work co-operatively with the school, under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
  • To build positive and supportive relationships with young people within the school who are struggling to participate positively with their school experience
  • To assess the needs and strengths of the referred young person, plan effective and engaging activities which aim to improve mental health and well-being and build on existing strengths and help them identify individual goals to achieve desired change.
  • To create and deliver engaging activities that meet the identified needs for both individual and groups and enable active participation during the school day and in extracurricular opportunities if required. These may include one to one sessions, targeted groups and lunch clubs etc,
  • To review and evaluate activities to ensure needs are met and to inform effective development of future activities
  • To ensure that all work is integrated with other in-school support services by building effective relationships with existing pastoral staff
  • With school staff, identify emerging needs, analyse needs and create an effective response to meet those needs.
  • Manage referrals and caseloads in partnership with school and Eikon line manager
  • Keep up to date and accurate records and case notes on the Evide case management and Goal Based Outcomes systems.
  • To collect and share case studies that demonstrate good practice and the impact of interventions on outcomes for children and young people
  • Plan group or individual engagements, evidence progress and celebrate achievement with young people.
  • To create regular opportunities for young people to share their views with each other and school staff, capturing their voice to improve wellbeing across the school
  • Work as part of a team and attend team meetings, training events and participate fully in 1:1, and group supervision as required.
  • Work within Eikon’s internal policies, safeguarding and data protection regulations
  • Contribute to the Eikon team by attending team days as required
  • Work in accordance Eikon’s policies, always (e.g., employment, health & safety, and safeguarding)

LGBTQ+ Youth Participation Worker

We are looking for a Youth Participation worker to plan, deliver and support our LGBTQ+
face-to-face and virtual work.
Working within the LGBTQ+ team ensuring the project delivery and successful completion of funding contracts. Building relationships with LGBTQ+ providers

Provide a safe space for young people who identify as LGBTQ+. The groups are focused on supporting LGBTQ+ young people to come together, explore their questions & identities, learn about LGBTQ+ culture, find local community, make friends and have fun

Key Responsibilities

  • Delivering services to children and young people
  • Engaging with young people in face-to-face groups and 1-1 sessions to motivate, inspire and encourage potential
  • Support to plan and deliver our LGBTQ+ sessions ensuring continued support is given by Eikon to young people; putting young people first, ensuring we offer the right help at the right time
  • Contact new young people and parent referrals to ensure suitability for group or 1-1 support
  • Support the LGBTQ+ team in ensuring young people are involved in the planning, delivery and evaluation of youth work
  • Ensure that parents and carers are involved in the planning, delivery and evaluation of the peer parenting work
  • Signpost CYP to relevant support services for additional support where needed
  • Listening to and supporting young people showing empathy, and understanding, remaining non-judgmental and caring
  • Escalate any safeguarding concerns following Eikons safeguarding process and procedures
  • Ensure accurate and timely case recording, including ensuring case note processes are followed and all data and information is uploaded to the relevant data bases 
  • Establish appropriate professional boundaries in relationships with young people/adults
  • Support volunteers within sessions and facilitating activities.
  • Support with completion of risk assessment for all activities
  • Support with Internal staff training to upskill and improve staff capabilities
  • Supporting with Impact, Monitoring, Evaluation and Reporting
  • Use goal-based outcomes and additional monitoring tools to monitor effectiveness and the impact of support for CYP accessing the service
  • Support the LGBTQ+ team to monitor, evaluate and develop the project, to meet programme ambitions
  • Support the LGBTQ+ team to develop and evaluate service delivery and scale up the programme
  • Support the LGBTQ+ team to ensure accurate and timely data reports, for internal management and funders in line with project reporting timelines and expectations, reported from both a qualitative and quantitative perspective
  • Assist with regularly monitoring and reviewing the services
  • Personal Development/other duties
  • Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon
  • Work as part of a team to lead and inspire collaboration across Eikon.
  • Support the LGBTQ+ team with additional tasks relevant to delivery and development of the project
  • Work within Eikon’s internal policies, safeguarding and data protection regulations
  • Attend training and supervision as discussed and agreed between yourself and line manager

School Based Neurodevelopmental Practitioner


This role is to deliver a co designed menu of support, in collaboration with The National Autistic Society, Surrey and Borders Partnership NHS Trust, and Barnardo’s. The practitioner will provide impactful, school-based support to parents and carers of children and young people, and offer consultancy, professional training and advice to school staff, school-based needs teams and system wide partners. The aim is to improve the knowledge and confidence of those supporting children, young people and their families with additional and potentially neurodivergent needs, at an early stage.

The role will predominantly involve working within the organisations focus areas within Surrey (Waverley, Surrey Heath and Runnymede), but at times will require travel across Surrey, so access to a car is essential.


  • To actively encourage and facilitate collaborative ways of working with all stakeholders.
  • To be proactive in terms of outreach to enable all parents to access the service, especially those families who may be deemed as hard to reach.
  • To be able to manage own diary and ensure effective use of time across the variety of tasks within the role.
  • To be responsible for contacting and arranging all consultations and training sessions, carrying out corresponding administrative tasks with all stakeholders
  • To work collaboratively with schools and to support them in identifying training needs.
  • Providing case-based consultations to schools and professionals within Cluster teams.
  • To attend fortnightly cluster meetings.
  • Where possible, to involve children, young people and their parents/carers in the co-production of programmes, activities and services.
  • To deliver a place-based programme of support to parents and carers in schools, within the clusters in which you are based.
  • To achieve contractual targets and use agreed systems for outcomes and reporting.
  • Adhere to school and organisation safeguarding processes.
  • To deliver online and in person training to partnership colleagues.
  • To contribute to the creation and maintenance of a database system within the cluster teams in which you are based.
  • To record and collect data with various tools and use this to evaluate the effectiveness of services.
  • To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people.
  • To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated.
  • To provide written case studies as evidence of the effectiveness of individual interventions.
  • To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.
  • To work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support.
  • To work within Eikon’s internal policies, safeguarding and data protection regulations
  • To assist with the development and progression of the service by adhering to all communication requests and assisting with peer progression development when requested through case supervision.
  • To be responsible for equipment/resources linked to service delivery.
  • To promote, monitor and maintain health safety and security in the working environment

Major Relationships Officer

This is a key new role in the Major Relationships unit to support the CEO and Major Relationships Lead in major donor fundraising, an area which has grown in recent years. This locally based post will enhance the prospect pipeline and facilitate the cultivation of major donor prospects, which will help towards meeting the objectives and financial targets for major donor fundraising. The role will cover three main areas of responsibility: Research, Events (organisation/co-ordination) and Admin. This position requires discretion, confidentiality and administrative judgment.

The Major Relationships unit works alongside Grants, Corporates & Community as well as Individual Giving, as part of the wider Engagement (fundraising/marketing) team at Eikon.

1. Research

  • Identify and prioritise potential major donor prospects in Surrey and beyond, who would be capable of making significant contributions and seem likely to have the propensity to donate i.e. to become major donors.
  • Produce high quality, tailored and insightful research on major donors.
  • Look at current supporters (all different types/levels) with good contacts/connections/networks and conduct research in order to suggest ways to reach new high net worth individuals across Surrey.

2. Event organisation/co-ordination

  • Organise/coordinate internal and externally run events such as dinners, drinks receptions, sporting events.
  • Attend key events – approx. 5 each year and sometimes evenings/weekends – welcoming guests and ensuring a positive experience.
  • Join the CEO and/or the Major Relationships Lead at specific meetings with major donors/major donor prospects (MDs/MDPs), occasionally evenings/weekends.

3. Admin

  • Day-to-day support for MDs, MDPs and key influencers (KIs) which could include:
    • General stewardship including thanking and processing information on Sharepoint and Donorfy (Eikon’s database).
    • Regular communication including calls, meetings and sharing reports, presentations and other updates.
  • Database admin, including checking opportunity pipelines and reporting requirements.
  • Supporting individuals or small groups who are fundraising for us e.g. how to set up and promote a JustGiving page.

4. Marketing, Communications and relationships

  • Support and liaise with the Marketing and Communications team to deliver relevant and effective content and materials, as well as maximising social media opportunities.
  • Co-ordinate communications (including distribution) to all MDs/MDPs/KIs eg CEO Update plus Infographic.
  • Support the CEO and Major Relationships Lead to further develop good relationships with Eikon’s MDs/MDPs/KIs.

5. Strategy

  • Contribute to Engagement Team strategies, annual plans and budgets.

6. Staff management

  • Take part in regular supervision and team meetings.
  • No line management requirement.

7. Quality and standards

  • Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
  • Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.
  • Carry out risk assessments for all MD/MDP/KI events.
  • Ensure consent procedures are followed.
  • Carry out required due diligence on new MD opportunities and ensure that there is no obvious conflict with the values or ethical policy of the charity.

8. Finance and resources.

  • Operate within organisational approved budgets, policies and procedures.

9. Other responsibilities

  • This role requires flexible working outside of normal hours as agreed.
  • Keep abreast of sector trends and opportunities.